We ship within Malaysia using Pos Laju and City Link Express; Internationally using Malaysia Post EMS.
We send out orders on working days, Monday to Friday. Once order has been sent out, you will receive an email from us on the order ‘Tracking Number’. You can also view the tracking number by logging into our website > click ‘My Order’.
Please take note that Tracking Number and Details may only be traceable 1-2 days after order has been sent. Estimated delivery time to West Malaysia via Pos Laju is 2-3 working days; East Malaysia is 4-5 working days. As for international delivery, delivery time will take about 7 working days. Do expect delays especially during festive periods.
Please allow time frame of at least 3-5 business days for the delivery of order after payment has been made. We hold no responsibility on damage or loss of items/parcels attributed to mishandling of postal service companies during transition. In cases of any incident or dispute, you can always submit claims to the relevant courier company.
Contact us at email > firstname.lastname@example.org or phone > 0183552988 if you have any enquiries.
**All orders will only be delivered after full and correct payment is received.
**For orders weighing more than 10kg, we will contact you on the actual shipping cost.
About Customs, Duties & Taxes
When ordering from www.wellfastpharmacy.com, you’re responsible for assuring the product can be lawfully imported to the destination country.
The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of Malaysia may be subjected to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can’t predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
**For international deliveries, please email us at email@example.com before placing orders at our website.